Company Statement - Planning for Post COVID 19 Recovery.
A Company Statement from Exacta Technologies 23rd March 2020
Planning for the Post COVID 19 Recovery
You will be aware that yesterday the UK entered a period of virtual shut down due to measures
taken to counteract the spread of the Coronavirus. We wanted to give our customers and
stakeholders an update on our position as we enter this uncertain period.
Ironically maybe, we entered the shut down in one of the strongest positions we have known. We
had successfully launched new products; new branding; new websites; and by the skin of our teeth
and a massive effort from our entire team, we managed to complete the move from our creaking
and slightly decrepit old building to a beautiful new purpose built unit that has the capacity for us to
treble our business, on the day before the latest measures were introduced.
During the COVID 19 break we will complete the implementation of new Management Information
Systems and Internal Processes that will transform our ability to deliver exceptional service to our
customers in the future.
We entered the new measures with a record order book but we were already seeing constraints in
the supply side of our business. We have great relationships with our suppliers, especially Intel who
consider us a key UK partner for high end performance servers and development; but it is obvious
that these supply constraints will only be exacerbated by the current global uncertainty.
Therefore, at a time when we cannot visit our customers and they cannot visit us; it is vital that we
continue to work with you as closely as possible so that we all exit the crisis in as good shape as
possible and that we do our best to manage the pent up demand that we anticipate will be released
when the crisis recedes.
We will be planning our post-covid build schedule based as closely as possible on a first come first
served basis. In order to secure component supply in what we think will be a very tight market we
will need as much visibility as possible of customer requirements; so we will be asking our Customer
Service contacts to keep in touch with you as they work from home and whilst we know that it wont
be easy, the better the information you can give us then the more chance there will be that we can
get what you need.
At the end of the day Exacta will always be Exacta and flexibility is our middle name. We will always
do everything we can to deliver exactly what you want, when you want, but we just wanted to let
you know that we are still here; still working and determined to be in great shape when it's all over.
Whatever we can do to help you and your business - just let us know.
Stay safe and all the best to you and your families
Nick Rogers - CEO
Blackcore by Exacta Technologies Ltd